What is sms bot?

A SMS bot, also known as a text messaging bot, is a chatbot that communicates with users through text messages sent to and received from a mobile phone. SMS bots can be programmed to interact with users to provide information, answer questions, perform certain tasks, or offer customer support.

SMS bots are powered by artificial intelligence (AI) and natural language processing (NLP) technologies, which enable them to understand and respond to messages in a human-like manner. SMS bots can also be integrated with other applications, such as e-commerce platforms, social media platforms, or CRMs to improve customer engagement and experience.

Businesses use SMS bots for various purposes, including lead generation, customer support, and marketing campaigns. They can also be used to send targeted messages, notifications, and reminders to users. SMS bots are accessible to anyone with a mobile phone and can be used in any part of the world with an internet connection.